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Zales Jewelers, located at 5600 Harvey St Ste 1086, Muskegon, MI 49444, is known for its extensive selection of fine jewelry, particularly in engagement rings. The store has made a mark in Muskegon County with its knowledgeable staff and high-quality offerings. Customers have noted the staff's ability to assist in the engagement ring creation process, providing expertise on stone quality and ring settings.
Customer feedback reflects a mixed atmosphere. The sentiments are approximately 65% positive, 25% neutral, and 10% negative. Positive reviews commend the expertise and helpfulness of the staff, while negative feedback highlights occasional lapses in customer service.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 25%
- Negative: 10%
Operating hours were not provided.
Highlight Reviews:
Best Review: Andre praised the exceptional knowledge of the staff regarding stones and settings, highlighting their professionalism during the engagement ring selection process.
Worst Review: Courtney expressed disappointment in the lack of engagement from staff, perceiving a sense of disinterest in customer inquiries.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 17
Store Phone Number: (231) 798-4259
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