Rogers & Hollands Jewelers The Lakes Mall, Muskegon MI

Rogers & Hollands® Jewelers, located at 5600 Harvey Street, The Lakes Mall, Muskegon, MI 49444, is renowned for its exceptional engagement ring creation services. The store operates under the capable management of Nick Tindall, alongside a friendly team that prioritizes customer satisfaction. With a history stretching over 100 years, this family-owned jeweler offers a vast collection of stunning jewelry, with a focus on personalized engagement rings tailored to meet individual preferences.

The knowledgeable staff assists customers in selecting the size, cut, and quality of the stone, ensuring a unique and memorable purchase experience. Many reviews highlight the dedication of the employees in providing excellent customer service, knowledgeable advice, and a welcoming atmosphere. The store's standard operating hours are:

| Day | Hours |
|-----------|----------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 12:00 PM - 5:00 PM |

Overall Sentiment from Online Customer Reviews:
The sentiment from 170 reviews indicates a predominantly positive response, with approximately 82% positive, 10% neutral, and 8% negative feedback. Customers appreciate the attentive service and the beautiful selection of jewelry, especially for significant occasions.

Best Review: Bryan commended the attentive and personable service from Nick, highlighting how the jeweler accommodated his needs for special orders and creating memorable moments with his wife.

Worst Review: Rachel expressed dissatisfaction with the experience of retrieving a ring, mentioning significant delays and issues with the order, resulting in frustration over the service received.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.