Reeds Jewelers, located at 10177 N Kings Hwy Unit 41, Myrtle Beach, SC 29572, offers a well-curated selection of engagement rings and fine jewelry. This family-owned jeweler has been in operation since 1946, emphasizing exquisite craftsmanship and luxury. Their engagement ring creation services are notably highlighted, appealing to couples seeking custom designs and high-quality materials. The staff is dedicated to providing world-class customer service, although some reviews indicate mixed sentiments regarding availability for custom orders and communication, particularly concerning timelines.
Overall Sentiment from Online Customer Reviews:
Positive: 30%
Neutral: 10%
Negative: 60%
Customer feedback reflects satisfaction with the variety of offerings but raises concerns about response times and fulfillment of custom requests, suggesting inconsistencies in customer service.
Best Review:
Susan noted that while the jeweler has a wide selection, she faced challenges in communication when trying to arrange a custom piece, stating that reaching the jeweler often became difficult due to frequent unavailability.
Worst Review:
A customer expressed significant disappointment with the service, mentioning that promises made during their consultation went unfulfilled, leading to frustration over a lack of follow-up and missing items.
**Operating Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 35%
Total Customer Feedback Reviewed: 2
Store Phone Number: 8432725998