Vicki Lyn Michael's Jewelers is a family-owned jewelry store located in Myrtle Beach, SC. It has been serving the Grand Strand area since 1997 and specializes in creating custom engagement rings, offering a wide range of unique pieces and exceptional customer service. The skilled craftsmanship of the staff is consistently highlighted by customers, with many praising the friendly and knowledgeable team led by owner Michael Clayton. The store's commitment to quality and customer satisfaction is evident in the array of positive reviews.

However, there are some concerns raised in certain reviews regarding pricing and service consistency. A few customers reported dissatisfaction with their experiences, specifically related to issues with jewelry quality and customer interactions, suggesting that the business may not align with everyone's expectations.

Overall, the sentiment from online customer reviews indicates a predominantly positive experience. Based on the 99 reviews analyzed, the estimated percentages reflect that approximately 85% are positive, 10% neutral, and 5% negative.

**Best Review:** A customer named Kathy highlighted the extraordinary service provided by the team when she felt anxious about leaving her precious jewelry for repair. She praised their attention to detail and the quality of the final product, expressing immense trust in the jeweler.

**Worst Review:** A customer named Mario expressed disappointment with the store’s handling of a pearl bracelet repair. He felt that the quality of the returned pieces was inferior and described the staff's response as confrontational, causing concern about the integrity of their services.

**Address:** 7931 North Kings Highway Suite 110, Myrtle Beach, SC 29572
**Phone Number:** (843) 497-2757

| Operating Hours |
|-----------------|
| Monday 10 AM - 5 PM |
| Tuesday 10 AM - 5 PM |
| Wednesday 10 AM - 5 PM |
| Thursday 10 AM - 5 PM |
| Friday 10 AM - 5 PM |
| Saturday Closed |
| Sunday Closed |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.