REEDS Jewelers is a respected full-service jeweler located at 2000 Coastal Grand Circle, Space 195, Myrtle Beach, SC 29577, offering a finely curated selection of engagement rings and other fine jewelry. Known for its welcoming atmosphere, the store boasts knowledgeable staff who are dedicated to guiding customers through the engagement ring creation process. The staff, particularly recognized individuals such as Scott, are praised for their professionalism and commitment to customer service, helping clients select meaningful pieces for life’s special moments.
The store also provides various services including jewelry repair, custom design, ring resizing, and cleaning. With a notable reputation for their engagement rings, Reeds ensures that every customer feels valued and understood during their shopping experience.
Overall Sentiment from Online Customer Reviews:
The general sentiment from the reviews appears to be mixed, with approximately 70% positive, 15% neutral, and 15% negative experiences shared by customers. Many individuals commend the helpfulness and expertise of the staff, while some express dissatisfaction regarding the approach to customer inquiries and service.
Best Review:
Robert noted the excellent shopping experience he had, highlighting the kindness and helpfulness of the store's manager and staff. He expressed satisfaction with the detailed explanations he received, making him eager to return for future purchases.
Worst Review:
Payton recounted a disappointing visit where she felt dismissed by the staff while asking questions about wedding bands. She was made to feel unwelcome and left without useful assistance, ultimately deciding to take her business elsewhere.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday - Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
**Staff Members Mentioned:**
- Scott Wilson
- Robert
- Diana
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 155
Store Phone Number: 8436263588