Luecke Jewelers, located at 10 East Main St, Freeport, IL, operates within Stephenson County and specializes in engagement ring creation and a range of jewelry services. With a friendly and knowledgeable staff, customers often remark on the welcoming atmosphere and the personalized service they receive, especially when selecting engagement and wedding rings. The jewelers are committed to ensuring clients are satisfied, and they provide services such as jewelry repair, free cleaning, and diamond inspections. The store has a long history, having been established in 1921, and continues to be a trusted local jewelry provider.
Operating Hours:
- Monday to Friday: 9:00 a.m. – 5:00 p.m.
- Saturday: 9:00 a.m. – 4:00 p.m.
- Sunday: Closed
Phone: (815) 233-0013
Overall Sentiment from Online Customer Reviews:
The general response atmosphere is overwhelmingly positive, with a sentiment score of 84% Positive, 12% Neutral, and 4% Negative. Customers frequently highlight the excellent service and the quality of their purchases.
Best Review:
Rick Freese appreciated the great service and found the staff to be friendly and efficient, praising them for consistently exceeding his expectations.
Worst Review:
The negative sentiment reflected in some reviews mentioned delays in jewelry repairs, with customers expressing frustration about needing to return multiple times.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members Mentioned:
- Marcia Luecke-Toepfer
- Alicia Luecke-DeMichele
- Charles M. Luecke