Zales Jewelers, located at 2000 Coastal Grand, Ste. 415, Myrtle Beach, SC 29577-9798, operates in Horry County and specializes in engagement ring creation and a wide array of fine jewelry services. Customers can reach the store at (843) 839-3293. The store offers a personalized experience in designing custom engagement rings, along with services such as jewelry and watch repair, cleaning, and inspection.

The store's staff is frequently praised for their friendliness and helpfulness, creating an inviting atmosphere for customers exploring options for their special occasions. However, there have been negative sentiments regarding customer service experiences, indicating frustration with staff responses in certain situations. Overall, Zales Jewelers provides a range of services aimed at fulfilling customer jewelry needs while maintaining a focus on engagement rings.

### Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

**Highlight Reviews:**

**Best Review:** Clara commended the staff for their excellent service and quality jewelry, emphasizing a positive experience in the store.

**Worst Review:** Susan expressed disappointment due to perceived dishonesty regarding ring repairs, indicating a lack of transparency in the service provided.

**Operating Hours:**
| Day | Hours |
|-----------|------------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |

**Staff Members Mentioned:**
- Heather Bryant
- Pam
- Jennifer Archer
- Linda

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.