REEDS Jewelers is located at 11025 Carolina Place Pkwy, Suite D-23, Pineville, NC 28134. Renowned for its expertise in engagement ring creation, the store offers a wide selection of exquisite jewelry, including wedding bands and luxury watches. With services such as ring resizing, jewelry repair, and cleaning, the store ensures that every piece is well cared for. Customers can also benefit from a lifetime service plan, adding peace of mind to their valuable purchases.

The friendly staff, including noted associates like Mehnaz, Glenn, and Jeff, are highlighted for their professionalism and dedication to customer satisfaction. Many reviewers appreciate their patience and willingness to provide detailed guidance throughout the selection process, fostering a welcoming atmosphere for those navigating the journey of finding the perfect engagement ring.

Overall, the store operates in Mecklenburg County and takes pride in its approach to personalized service, making it a reputable choice for those looking for engagement rings.

Operating Hours:
Monday - Thursday: 11:00 AM - 7:00 PM
Friday - Saturday: 11:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM

Staff:
Mehnaz
Glenn
Jeff

Overall Sentiment from Online Customer Reviews:
The sentiment from reviews indicates a generally positive atmosphere, with approximately 80% of the feedback being favorable, 15% neutral, and 5% negative. Customers frequently commend the service quality and staff interactions, but a few express dissatisfaction with specific experiences, particularly regarding warranty issues.

Best Review:
Catherine praised the knowledgeable staff at REEDS Jewelers, emphasizing their willingness to go above and beyond in assisting with her engagement ring selection. She found the atmosphere friendly and appreciated the attention given to her needs.

Worst Review:
Danyelle described a frustrating experience where a miscommunication regarding payment led to a conflict with the staff. She found the resolution process lacking and expressed disappointment with the customer service during her visit.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.