Jared's Galleria of Jewelry, located at 9530 Pineville Matthews Rd, Pineville, NC 28134-8806, offers a comprehensive range of services focused on the creation of engagement rings and personalized jewelry. Known for their extensive selection, the store provides custom design services, ring sizing, on-site repairs, and engraving. Customers can also enjoy a pleasant shopping experience thanks to the accommodating staff, including notable associates such as Xena and Natalie, who have received high praise for their attentive service.
The store operates in Mecklenburg County and emphasizes a customer-centric approach, working closely with individuals to ensure they find the perfect engagement ring. With a total of 275 reviews, the store has shown a mix of customer feedback.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%
Positive reviews highlight the knowledgeable and friendly staff, who assist customers in finding the right rings and navigating financing options. Customers appreciate the clean environment and substantial selection of fine jewelry.
However, some negative reviews point to issues with customer service, particularly concerning follow-ups on orders and repairs, leading to frustration among clients.
Best Review: Leonardo noted that while he faced challenges with a warranty, he appreciated the selection and service overall and recommended the store for jewelry purchases.
Worst Review: Travis expressed dissatisfaction regarding the loss of personal items left for repair, indicating a lack of accountability from the management, ultimately leading to a loss of trust in the establishment.
**Opening Hours:**
- Monday - Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff Members: Xena, Natalie
*For this overview, customer feedback were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 275