Reflections Fine Jewelry, located at 74 Covert Ave, Stewart Manor, NY, offers a wide range of services, primarily focusing on custom engagement ring creation. Known for their exceptional craftsmanship and personalized customer service, the jeweler is well-respected in the community. The knowledgeable staff, including Keith and Liz, go above and beyond to guide customers through the process of selecting and designing engagement rings tailored to individual preferences and budgets. They are also praised for their repair services and exquisite selection of jewelry.
Operating hours:
- Monday: Closed
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 9:00 AM – 5:00 PM
- Sunday: Closed
According to the reviews I aggregated, a total of 170 reviews were examined, showcasing various sentiments about the store.
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%
While many customers express satisfaction with the quality of the engagement rings and the attentive service, a few have raised concerns regarding specific experiences with order fulfillment and communication errors.
Best Review:
Aidan highly praised the creativity and attentiveness of the staff, noting that they transformed family heirloom pieces into unique creations, showcasing their craftsmanship and reasonable pricing.
Worst Review:
Cory reported a frustrating experience with an engagement ring order, highlighting a series of mistakes made by the jeweler during the fulfillment process, leading to delays and dissatisfaction.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
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