Zales Jewelers - 1156 Roosevelt Field Mall in Garden City NY

Zales Jewelers, located at 630 Old Country Rd, Garden City, NY 11530-3467, operates in Nassau County. The store specializes in engagement ring creation, offering a wide variety of diamond and precious jewelry in classic and designer styles. Customers can expect services such as custom jewelry design, cleaning and inspection, as well as repair services. The staff is noted for their helpfulness, particularly with engagement rings, helping customers find the perfect selection.

Operating hours are as follows:
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM

Phone Number: (516) 746-1037.

Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews is mixed, with an approximate positive sentiment score of 60%, negative at 30%, and neutral around 10%.

Positive reviews emphasize the attentiveness and helpfulness of the staff, especially in guiding customers through the process of selecting engagement rings, leading to many successful purchases. On the other hand, negative reviews often highlight issues with customer service, detailing experiences of long wait times and dissatisfaction with the handling of repairs.

Best Review:
Oscar commended the staff for their expert guidance in selecting a beautiful piece of jewelry, noting the friendly and enthusiastic service.

Worst Review:
Franklin expressed dissatisfaction with the quality of jewelry purchased, criticizing the high price and ongoing issues with lost stones while citing poor customer service experiences during follow-up.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.