Zales Jewelers, located at 3000 Charleston Town Center, Charleston, WV 25389, is recognized as a reputed destination for fine jewelry, specializing in the creation of stunning engagement rings. With a contact number of (304) 343-3339, this jewelry store prides itself on a diverse selection of rings, necklaces, earrings, and bracelets tailored to every taste and occasion.
The store is noted for its knowledgeable staff, including Jesmin, Jami, and Rhoda, who are frequently praised for their excellent customer service and engagement ring expertise. Customers appreciate the personalized attention given throughout the ring design process.
However, it’s important to note that Zales Jewelers in Charleston is permanently closed, as indicated by recent reviews. The atmosphere of the store had previously garnered a mix of sentiments from customers, with some expressing satisfaction about the quality of the jewelry and service, while others reflected disappointment regarding the store's closure.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%
Best Review:
Megan praised the staff for their outstanding service, highlighting the professionalism and welcoming atmosphere in the store.
Worst Review:
Robert expressed disappointment concerning the store's closure, indicating a lack of available services and products that he once found helpful.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours**:
Currently, no operating hours are available due to the store's permanent closure.
**Staff Members Mentioned**:
Jesmin, Jami, Rhoda
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 2