Zales Jewelers, located at 300 Monticello Ave, MacArthur Center, Norfolk, VA 23510, offers a wide range of services with a strong emphasis on engagement ring creation. Known for its extensive collection of fine jewelry, Zales aims to provide a memorable shopping experience for couples looking for the perfect engagement ring. The skilled staff is dedicated to assisting customers in selecting and customizing their ideal pieces, ensuring that every client's vision is brought to life.

Operating in the vibrant city of Norfolk, Zales Jewelers stands out for its commitment to quality and customer service. The store has garnered attention for its attentive staff and beautiful selections, catering to various tastes and budgets.

Customer reviews indicate a generally positive sentiment towards the store, highlighting the professionalism and helpfulness of the staff. However, there have been mentions of challenges regarding stock availability and wait times during busy periods.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Opening Hours:**
- Monday to Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

**Staff Members:**
- No specific names of staff members were mentioned in the reviews.

Best Review:
A customer praised Zales Jewelers for its impressive selection and excellent customer assistance, stating that the staff was incredibly knowledgeable and made the engagement ring buying process enjoyable.

Worst Review:
Another customer expressed dissatisfaction with the long wait time for service during a busy weekend, noting the need for additional staff to accommodate all shoppers promptly.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.