Zales Jewelers, located in the Meridian Mall at 1982 W Grand River Ave, Okemos, MI 48864, operates in Ingham County and can be reached at 517-349-5950. This jeweler specializes in engagement ring creation and offers a diverse range of jewelry services.

Customer reviews reveal a mix of sentiments regarding Zales' services. While several patrons note the stylish designs and wide selection of engagement rings, some express dissatisfaction with customer service and product quality. Complaints have surfaced about the handling of repairs and sizing issues, indicating that the service may not always meet expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 20%
Neutral: 10%
Negative: 70%

Opening Hours:
- Monday to Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Customer feedback indicates a clear divide, with negative experiences overshadowing the positive aspects.

Highlight Reviews:
Best Review: Marlon noted the appealing design of their engagement ring selection, praising the stylistic choices available but did not elaborate on service specifics.
Worst Review: Sara expressed frustration with the resizing of her engagement ring, emphasizing that the service was delayed and the ring returned scratched, indicating a lack of attention to quality.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.