Zee Jewelers, situated at 1350 Travis Blvd #224, Fairfield, CA 94533, operates in Solano County, offering a variety of jewelry services, including engagement ring creation and repair services. This jewelry store is open daily from 10 AM to 8 PM and can be contacted at (707) 428-6855.
Customer experiences with Zee Jewelers reflect a mix of positive and negative sentiments. While some customers have praised the store for its friendly service and competitive pricing, particularly in the context of engagement rings, there are notable complaints regarding the quality of products and customer service.
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 15%
- Negative: 40%
Positive reviews commend the store for its attentive customer service and the happiness expressed by some customers who purchased engagement rings, noting the reasonable prices and timely service. However, negative feedback often highlights concerns about product authenticity, quality, and the perceived unprofessionalism of staff.
Best Review:
Luis noted that he found great prices and quality customer service, appreciating the attention he received during the purchasing process.
Worst Review:
David expressed severe dissatisfaction, claiming that his engagement ring fell apart multiple times and that the store's refusal to issue a refund after repeated issues was frustrating and unprofessional.
Opening Hours:
- Monday: 10 AM - 8 PM
- Tuesday: 10 AM - 8 PM
- Wednesday: 10 AM - 8 PM
- Thursday: 10 AM - 8 PM
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 8 PM
- Sunday: 10 AM - 8 PM
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 52.5%
Total Customer Feedback Reviewed: 25
Store Phone Number: 9165056955