Helzberg Diamonds, located at 1350 Travis Blvd, Fairfield, CA 94533, is a jewelry store known for its range of diamond engagement rings and wedding bands. Customers appreciate the store's selection of ethically sourced diamonds and its commitment to quality. The staff is generally described as friendly and enthusiastic about helping customers find their ideal rings, although some reviews indicate a tendency for sales associates to be overly aggressive in their sales techniques.
The store is situated in Solano County and operates during the following hours:
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
Overall, customers have left a mix of sentiments based on the six reviews available.
Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 17%
- Negative: 33%
Best Review: David commended the store for its excellent customer service, noting the staff's commitment to fulfilling promises and their appreciation for veterans through discounts.
Worst Review: Blake expressed frustration over misleading information regarding financing terms for an engagement ring, feeling the staff focused more on making sales than providing accurate payment details.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 58.5%
Total Customer Feedback Reviewed: 6
Store Phone Number: 7074212558