Zales Jewelers - Solano Mall Fairfield CA

Zales Jewelers, located in Solano Town Center, is a prominent jeweler specializing in engagement ring creation and a variety of fine jewelry services. This store, operating in Solano County, offers an extensive selection of engagement rings as well as custom jewelry options for those looking to create something unique. Zales provides services including in-store ordering, custom jewelry design, repairs, cleaning, and inspection, allowing customers to personalize their engagement rings to match their vision.

The store is notable for its customer service, with staff recognized for their attentiveness and expertise in the jewelry field. It's essential to mention that feedback varies significantly from customers; some praise the professionalism and knowledge of employees, particularly the assistance provided by specific staff members, while others report frustrating experiences, including concerns about communication and service quality.

Operating hours are as follows:
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM

The store's address is: 1350 Travis Blvd., Ste. N13, Fairfield, CA 94533. Phone: (707) 421-1002.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews is mixed, with approximately 40% positive, 10% neutral, and 50% negative feedback.

Best Review:
A customer highlighted exceptional service from an associate named Joanne, emphasizing her helpfulness in selecting the perfect engagement ring and making the buying process enjoyable.

Worst Review:
Another reviewer expressed dissatisfaction with the service they received, specifically mentioning a company employee named Jessica for her lack of attentiveness and reluctance to assist them properly.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.