14 Karat Jewelers in Livonia, MI, is known for its exquisite engagement ring creation and outstanding customer service. This family-owned jeweler offers a comprehensive range of services, including custom jewelry design, jewelry repair, and buying gold. The store prides itself on providing a personal touch, ensuring customers feel valued in their ring selection process.

Located at 37571 Five Mile Road, Livonia, MI 48154, customers can reach them at (734) 591-4150. The store's operating hours are as follows:

| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

Through an analysis of 96 reviews, the overall atmosphere at 14 Karat Jewelers reflects a strong dedication to customer satisfaction, with many positive sentiments highlighting the friendly and knowledgeable staff, particularly the owners Victor and Susie.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Positive reviews commonly emphasize the warm and welcoming service, mentioning how the staff assists customers in creating beautiful and unique engagement rings. Many reviewers express gratitude for the personalized experiences and the high-quality work provided by the team.

Negative reviews, however, have pointed out occasional pricing concerns and a few isolated instances of service that did not meet customer expectations.

Best Review:
Kim Christenson praised the store for its unparalleled customer service and quality of jewelry, noting that the team treats every client like family.

Worst Review:
Kim Marie Kern expressed dissatisfaction with the price charged for a watch battery replacement, feeling that the price was unfair compared to what a friend had paid.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include Victor and Susie.