MJ Diamonds, located at 37548 Six Mile Rd, Livonia, MI 48152, is recognized as Michigan's largest independent jeweler, specializing in creating exquisite engagement rings. The store prides itself on its world-class service and a diverse selection of fine jewelry, backed by a full-service jewelry repair center that offers ring sizing, jewelry repairs, and watch services. Customers appreciate the expertise of the knowledgeable staff, including professionals like Lisa, who provide a welcoming atmosphere for creating unique wedding and engagement pieces.
Customer reviews reflect a generally positive sentiment; out of 128 reviews reviewed, approximately 85% convey positive experiences, while 10% are neutral and 5% negative.
Highlighting both sides, many customers rave about the friendly service and exceptional quality of engagement rings, citing the patience and helpfulness of the staff. However, there are a few complaints regarding pricing and some aspects of customer service that did not meet expectations.
Best Review: Basil noted that MJ Diamonds was the perfect place for engagement and wedding bands, praising the friendly customer service and the smooth process of selecting his fiancé's jewelry.
Worst Review: A customer named Vicenta expressed dissatisfaction, claiming that the store charged significantly more than competitors for gold and felt misled about the pricing.
Opening Hours:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff members mentioned: Lisa
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 128
Store Phone Number: 7344627777