Mark Thomas Jewelry & Coin, located at 16334 Middlebelt Rd, Livonia, MI 48154, specializes in creating exquisite engagement rings and offers a wide range of services, including appraisals and jewelry buying. With over 10 years of service to the Livonia community, the knowledgeable staff prioritize customer satisfaction and are known for fair pricing. They are always buying gold, silver, and diamonds, ensuring a complete service experience. The store operates Monday to Wednesday from 10 AM to 5 PM, Thursday and Friday from 11 AM to 5 PM, and Saturday from 11 AM to 3 PM; it is closed on Sundays. Customers have noted the friendly and informative approach of the staff, particularly Mark, the owner.
Customer reviews have been largely positive, with a total of 25 reviews indicating a generally favorable reception from patrons.
Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 16%
Negative: 8%
Best Review:
Dylan commended the staff for their extensive knowledge and helpfulness regarding pricing, indicating a strong level of trust in the service provided.
Worst Review:
Christopher expressed frustration about reaching the store during operating hours, feeling that the shop appeared closed despite being advertised as open.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 11 AM - 5 PM
- Friday: 11 AM - 5 PM
- Saturday: 11 AM - 3 PM
- Sunday: Closed
**Staff Members:**
- Mark (Owner)
Positivity Score: 84%
Total Customer Feedback Reviewed: 25
Store Phone Number: 7344213333