Mastercraft Jewelers, Livonia, MI

Mastercraft Jewelers, located at 37643 Six Mile Rd, Livonia, Michigan, is celebrated as a premier destination in the jewelry industry of Wayne County, especially known for its exquisite engagement ring creation services. This jeweler offers a remarkable selection of bridal jewelry, fine Swiss timepieces, gemstones, and custom-designed pieces, reflecting a commitment to exceptional quality and customer service.

With a team that includes knowledgeable professionals like KC and Steve, Mastercraft Jewelers prides itself on ensuring a personalized shopping experience. The expertise of the staff is frequently noted in reviews, highlighting the attention to detail and the supportive atmosphere provided to customers. The store has a reputation for treating clients like family, facilitating a comforting environment for those selecting engagement rings.

Customer reviews reveal an overwhelmingly positive sentiment toward Mastercraft Jewelers, with approximately 90% of reviews being favorable, praising the exceptional service and quality of products. However, some negative comments mention concerns about pricing and customer interaction.

Customer Reviews Sentiment:
Positive: 90%
Neutral: 5%
Negative: 5%

Highlight Reviews:
Best Review: Adam highlighted the knowledgeable team at Mastercraft, specifically mentioning the staff's assistance in finding the ideal engagement ring while ensuring a welcoming and family-like atmosphere.
Worst Review: Amanda expressed discomfort during her visit due to the behavior of another staff member, despite recognizing the store's beauty and helpfulness of the main salesperson.

Operating Hours:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- KC
- Steve

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.