Ace Jewelry is a well-regarded jeweler located at 3017 Harbor Blvd Ste B, Costa Mesa, CA 92626, specializing in engagement ring creation and jewelry repair services. With a solid rating of 4.2 from 29 reviews, the store has garnered a reputation for its friendly, family-oriented service, often mentioned in customer feedback. The owners are often praised for their helpfulness and expertise in guiding clients through the jewelry selection and design process.
Operating hours are:
- Monday to Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM (by appointment only)
- Sunday: 12:00 PM - 5:00 PM (by appointment only)
Customers express high satisfaction with the wide array of services provided, including jewelry cleaning, resizing, and custom designs for engagement rings. However, some reviews highlight concerns about pricing transparency and the quality of repairs. Overall, clients appreciate the professional craftsmanship and the warm atmosphere of the store.
Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 21%
Negative: 17%
Best Review: Sherry noted the exceptional customer service of Ace Jewelry, praising the owner for accommodating her needs during a ring resizing process and highlighting the beautiful fit achieved.
Worst Review: Michelle shared disappointment regarding the workmanship on her jewelry, stating that the repair negatively impacted her piece and that a follow-up communication was inadequate.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 37
Store Phone Number: 7144349113