Newport Watch and Jewelry Loan, located at 1860 Newport Blvd, Costa Mesa, CA 92627, is a well-regarded jeweler in Orange County known for its exceptional service in the creation of engagement rings and fine jewelry. With a remarkable rating of 4.7 based on 104 reviews, this family-operated business is celebrated for its knowledgeable staff, including Scott and Jonathan, who provide personalized assistance in designing custom engagement rings and sourcing luxury watches.

Customers have highlighted the quality of craftsmanship and competitive pricing, fitting various budgets, particularly in their engagement ring designs. The store prides itself on maintaining a welcoming atmosphere, fostering long-term relationships with clients, and ensuring a satisfaction-oriented experience. Their services also include jewelry repairs and loans against collateral, showcasing a comprehensive approach to jewelry retail.

However, mixed sentiments arise regarding watch repair services, with some customers experiencing dissatisfaction, notably with the handling of more delicate timepieces.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review: A customer praised the jeweler for making a custom engagement ring that exceeded expectations and came at a fantastic price, expressing their delight with the beautiful design and quality of the final product, shared by Erin.

Worst Review: A negative experience was reported by Devin, who described dissatisfaction with a watch repair, claiming negligence led to damage, emphasizing the need for better service in that area.

Hours of Operation:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.