W.W. Wholesale Jewelry, located at 333 E 17th St Ste 3, Costa Mesa, CA 92627, is a family-owned and operated jeweler known for its excellent service in creating and repairing engagement rings. With a reputation built over decades, the store prides itself on providing personalized service to assist customers in selecting or designing the perfect engagement ring. Bonnie, the owner, has a hands-on approach, with many satisfied customers praising her exceptional craftsmanship and attention to detail.
The shop offers various services, including custom engagement ring creation, jewelry repair, and gold buying services, ensuring a one-stop solution for all jewelry needs. Customers appreciate the welcoming atmosphere and the knowledgeable staff, who are committed to providing high-quality service at reasonable prices. The store has received a total of 42 reviews, highlighting its dedication to customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 86%
Neutral sentiment: 10%
Negative sentiment: 4%
Positive reviews frequently mention the outstanding customer service and the ability to make custom pieces, while a few negative comments reflect on communication issues during peak times, underscoring the importance of reaching out during operational hours for optimal support.
Best Review: Kathy commended the integrity of the store, specifically praising Bonnie for fixing a gold bangle bracelet without charge when it simply needed bending, a testament to the shop's honesty.
Worst Review: Bryce expressed frustration about the inconsistent availability of the store, noting that he had trouble reaching the staff or getting timely responses to his inquiries.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Monday: Closed |
| Tuesday: Closed |
| Wednesday: 10:30 AM - 6:00 PM |
| Thursday: 10:30 AM - 6:00 PM |
| Friday: 10:30 AM - 6:00 PM |
| Saturday: 10:30 AM - 5:00 PM |
| Sunday: Closed |
Staff: Bonnie Jarboe