Jostmar, Costa Mesa, CA

Jostmar Jewelers, located at 3333 Bristol St, Ste 1046, Costa Mesa, CA 92626, is a well-regarded establishment specializing in jewelry and watch repair services. The team offers a range of services, including custom engagement ring creation, which is highlighted by their reputation for crafting beautiful, personalized jewelry pieces. Customers appreciate the craftsmanship and care that go into each creation.

The shop operates under the guidance of master goldsmith Todd Jost, who, along with certified watch repairman Joe Dekermenjian, has built a strong presence in the local jewelry scene since 1978. Their expertise and attention to detail are frequently noted by clients. The store's accessibility and efficient service enhance the experience for customers seeking quality jewelry services.

Operating Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 12:00 PM - 5:00 PM

Customer Reviews Sentiment:
Positive reviews appear to dominate the online presence, with an overall positive sentiment score of 75%. Many clients express satisfaction with the quality of work and the friendly staff. However, there are some concerns regarding customer service, particularly from certain staff members, leading to a 15% negative sentiment and 10% neutral feedback.

Best Review:
A customer named Mia praised Jostmar for its exceptional service and craftsmanship, specifically highlighting the attention and care received during the creation of her custom engagement ring.

Worst Review:
Gloria expressed disappointment with the handling of her jewelry repair, noting that the jeweler's work resulted in an unsatisfactory outcome that affected the appearance and functionality of her piece.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members:
- Todd Jost
- Joe Dekermenjian