Jewelry-N-Loan, located at 1872 Newport Blvd, Costa Mesa, CA 92627, is a highly rated destination in Orange County for those seeking exquisite engagement ring creation and jewelry services. With a commendable rating of 4.6 stars from 60 reviews, the shop specializes in fine jewelry, diamonds, and luxury watches, while also offering low-interest pawn loans and jewelry repairs. The knowledgeable and friendly staff, including Steve, are recognized for their personalized service and expertise, making customers feel welcomed and valued during their visits.
Operating hours are as follows:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed
Customer experiences at Jewelry-N-Loan reflect an overall positive sentiment, with approximately 85% of reviews expressing satisfaction. Customers frequently praise the shop’s high-quality pieces and attentive service, while a small fraction of reviews note concerns about offers on items brought in for sale or loan.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Best Review:
A customer noted the exceptional help they received from Steve when purchasing engagement jewelry, highlighting the quality selection and welcoming atmosphere.
Worst Review:
One reviewer expressed disappointment over a perceived low offer for their gold, feeling that they were treated unfairly compared to other buyers in the area.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 93
Store Phone Number: 9496450488