Ace Jewelry, located at 3112 N Jupiter Rd #108, Garland, TX 75044, is a well-established jewelry store in Dallas County. This family-owned business specializes in creating beautiful engagement rings and offers a full range of jewelry repair services, including watch battery replacements and resizing.
With a current rating of 4.5 from 11 reviews on Yelp and 4.7 from 76 reviews on Google, there’s a mixture of experiences shared by customers. Positive feedback highlights the knowledgeable and friendly staff, particularly Steve, who has been noted for his excellent customer service and skill in jewelry repair. Clients appreciate the store's quick turnaround on repairs and the reasonable pricing for services, making it a popular choice for valuing and maintaining their jewelry.
However, some reviews reflect concerns about the store's recent changes, including its closure this past July due to the owners' retirement. This shift has left some loyal customers seeking information about the staff's whereabouts.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review: A reviewer appreciated the fast and friendly service at Ace Jewelry, highlighting the expertise of staff member Steve in repairing and servicing watches and jewelry.
Worst Review: A customer expressed disappointment upon discovering that Ace Jewelry had closed, lamenting the loss of a local gem where they received excellent service for decades.
Operating Hours:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: Closed
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
Staff Members:
- Steve (noted for service and repairs)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 87
Store Phone Number: 9724955534