Metro Jewelry & Pawn, located at 1906 S. 1st Street, Garland, TX 75040, offers a range of jewelry services, with a strong focus on engagement ring creation. This family-owned business has been serving Garland and the surrounding areas since 1978. Known for its welcoming atmosphere, the staff, particularly Glenn, are recognized for providing exceptional customer service and creating a personalized experience for customers.

Positive reviews highlight the friendly service and community-oriented approach, with many customers expressing satisfaction with the engagement ring selection and the willingness of the staff to accommodate needs. However, some feedback points out that the store can be cluttered at times, indicating a need for organization.

The store operates in Dallas County and has received 13 reviews overall.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Monday: 9:00 AM - 6:00 PM
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed

Best Review: Randy mentioned that the owner is very accommodating and willing to work with customers on their requests, creating a positive experience for those looking for unique pieces.

Worst Review: A customer noted that while the staff is friendly, the store feels overly cluttered, which detracts from the shopping experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.