Grace Jewelers, located at 1402 Northwest Hwy, Ste 103 in Garland, TX, is a well-loved local jeweler specializing in engagement ring creation and related jewelry services. This family-owned business, operated by James Au and his son Daniel, has earned a reputation for their exceptional craftsmanship and friendly customer service. Nestled in Dallas County, Grace Jewelers has received a wealth of positive reviews showcasing their dedication to customer satisfaction and quality work.

Customers often commend the team for their ability to listen attentively to individual stories and preferences when designing custom engagement rings. The knowledgeable staff take pride in their work and ensure that each piece is crafted to meet the unique specifications of each client. The workshop is praised for its quick turnaround on repairs and the ease of walk-in services, making it a reliable choice for those in need of urgent assistance.

Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% have neutral feelings and 5% have expressed concerns.

Opening Hours:

Monday to Wednesday: 10:00 AM – 6:00 PM
Thursday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Best Review: Kelly mentioned that the quick and friendly service for watch repairs made her an instant fan of Grace Jewelers, highlighting their exceptional customer care.

Worst Review: S. Mendez felt disheartened after a negative experience regarding the evaluation of her jewelry, stating that the service was rude and dismissive.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.