Sentimental Jewelry, located at 2918 S Jupiter Rd, Ste D, Garland, TX 75041, is a family-owned jeweler highly regarded for its exceptional engagement ring creation and repair services. The store is known for its commitment to customer satisfaction, with Ms. Dorothy, the owner, often praised for her kindness and personalized service over the years. This establishment has garnered numerous positive reviews, scoring an impressive 4.8 based on 72 customer ratings.
Customers highlight the extensive range of services offered, including same-day ring sizing, custom jewelry design, and jewelry repair, making it a go-to spot for bespoke engagement rings and other sentimental pieces. The shop operates with a family-oriented approach, ensuring that every visitor is treated with warmth and respect.
Despite a wealth of positive experiences, some reviews mentioned issues with inconsistent hours or being closed unexpectedly, reflecting a need for improved operational hours.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
| **Opening Hours** |
|-------------------------|
| Monday: Closed |
| Tuesday: 11:00 AM - 6:00 PM |
| Wednesday: 11:00 AM - 6:00 PM |
| Thursday: 11:00 AM - 6:00 PM |
| Friday: 11:00 AM - 6:00 PM |
| Saturday: 11:00 AM - 6:00 PM |
| Sunday: 11:00 AM - 6:00 PM |
Staff: Ms. Dorothy (Owner)
Best Review: A customer shared that Sentimental Jewelry provided outstanding service for over 30 years, appreciating the friendly and respectful atmosphere fostered by the staff.
Worst Review: One review noted frustration over the store's inconsistent operating hours, implying that they were often closed during expected business times.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 72
Store Phone Number: 9722713420