Located in Garland, Texas, Kim-Ngoc Jewelry, a family-owned jeweler, is known for its services in engagement ring creation and a range of other jewelry offerings. The store is situated at 3555 W Walnut St, Ste 201A, Garland, TX 75042, and can be reached at (972) 272-1881.

Operating hours are as follows:
- Monday: 10:00 AM - 6:30 PM
- Tuesday: Closed
- Wednesday: 10:00 AM - 6:30 PM
- Thursday: 10:00 AM - 6:30 PM
- Friday: 10:00 AM - 6:30 PM
- Saturday: 10:00 AM - 6:30 PM
- Sunday: 10:00 AM - 6:30 PM

Kim-Ngoc Jewelry specializes in custom engagement ring designs, offering a variety of selections tailored to meet customers’ preferences. Reviews reflect a blend of experiences, as the shop prides itself on traditional values and quality products. However, this approach does seem to impact customer service, leading to mixed feedback.

Overall Sentiment from Online Customer Reviews:
Positive: 30%
Neutral: 20%
Negative: 50%

The store has been mentioned in 63 reviews, where many customers appreciated the extensive knowledge and quality of jewelry available, while others reported less than satisfactory experiences regarding customer service, indicating a need for improvement in that area.

Best Review:
A customer highlighted that Kim-Ngoc Jewelry has trustworthy services, providing a good selection and fair prices, signaling satisfaction with their overall experience.

Worst Review:
Another review pointed out a customer's frustrating encounter with rude staff and unprofessional behavior when dealing with a watch service, reflecting poorly on customer service.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.