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Albert's Jewelers, located at 48 Washington Ave, Portland, ME 04101, is renowned for its exceptional watch and clock repair services, having been established in 1920. The business is operated in Cumberland County and serves a diverse clientele seeking quality and expertise in timepiece repairs. The hours of operation are Monday to Friday, from 11:00 AM to 4:00 PM, with weekends closed. For inquiries, their phone number is (207) 774-0617.
The store has received a total of 12 reviews, reflecting varying experiences from customers. The positive reviews highlight the owner's deep knowledge of watch repairs and the fair pricing offered for services. Many customers left satisfied after having their watches and clocks expertly repaired, appreciating the owner's craftsmanship and willingness to help. Some reviews also commend the shop's long-standing reputation and the thoroughness of the repairs performed.
Conversely, the reviews also reveal some negative sentiments. Several customers have pointed out concerns regarding the shop's cleanliness and disorganization, which some found off-putting. There are mentions of unprofessional behavior from the owner, which affected the overall customer experience for a few reviewers.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Best Review:
Maria praised the jeweler for expertly repairing her watch's latch and replacing the battery at an incredibly low cost, indicating a high level of satisfaction with the service provided.
Worst Review:
Beverly expressed disappointment regarding the shop’s cleanliness and reported an issue where a glass was chipped during a simple battery change, reflecting a negative experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Days | Hours |
|------------|----------------|
| Monday | 11:00 AM - 4:00 PM |
| Tuesday | 11:00 AM - 4:00 PM |
| Wednesday | 11:00 AM - 4:00 PM |
| Thursday | 11:00 AM - 4:00 PM |
| Friday | 11:00 AM - 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Positivity Score: 70%
Total Customer Feedback Reviewed: 12
Store Phone Number: 2077740617
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