Folia Jewelry, located at 50 Exchange St, Portland, ME 04101, is a distinguished jewelry store specializing in the creation of custom engagement rings. With nearly 30 years of experience, owner Edith Armstrong and her skilled team provide exceptional craftsmanship and a keen attention to detail, ensuring each piece is tailored to meet the specific desires of their clients. Customers appreciate the collaborative approach taken by the staff, offering assistance and insight throughout the design process.
Operating hours are as follows:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
With a cumulative total of 147 reviews, the overall sentiment from online customer reviews is quite positive. Many clients report satisfaction with the quality of the rings and the friendly, professional service provided.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%
The reviews highlight a strong emphasis on engagement ring design and customer service, with clients experiencing personalized attention during their visits.
Best Review:
Karen praised Folia Jewelry for crafting stunning wedding rings. She commended the staff’s ability to handle her requests long-distance while maintaining excellent communication and honoring their original pricing.
Worst Review:
Richard expressed dissatisfaction after a price change occurred post-purchase, advising potential customers to be cautious.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
| Day | Time |
|-----------|---------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Staff:
- Edith Armstrong (Owner)
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 147
Store Phone Number: 2077614432