D. Cole Jewelers, Portland ME

D. Cole Jewelers, located at 10 Exchange Street, Portland, ME 04101, is a cherished family-owned jewelry store established in 1981. Renowned for its exceptional engagement ring creation services, the jeweler prides itself on offering beautifully handcrafted pieces, a selection of which have been praised for both quality and craftsmanship. The staff, including owners Dean and Denise Cole, along with their son Ryan, are noted for their helpfulness and attentiveness to each customer's needs, ensuring a welcoming atmosphere.

The store specializes in custom engagement rings, allowing clients to participate in the design process to create a unique symbol of love. Customers appreciate the knowledgeable and patient service provided by the jewelers, contributing to a trustworthy reputation in the jewelry community. However, some feedback reflects frustrations regarding response times for custom orders.

D. Cole Jewelers has accumulated a total of 109 reviews, showcasing a mix of positive and negative sentiments.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%

Best Review:
Alex Norregaard highlights the exceptional quality and service at D. Cole, expressing a deep satisfaction with the craftsmanship and attentiveness he received during his engagement ring purchase.

Worst Review:
Chelsea K. describes a disappointing experience when seeking a custom necklace, feeling the staff was rude and unhelpful, which led her to quickly find another jeweler to fulfill her request.

Store Hours:
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 5 PM
- Sunday: Closed

Staff: Dean Cole, Denise Cole, Ryan Cole

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.