Springer's Jewelers, located at 580 Congress St, Portland, ME 04101, is an esteemed jewelry store known for its exceptional engagement ring creation and customer service. Boasting a myriad of positive reviews, the store's seasoned staff, including knowledgeable professionals like Chris, Frank, and Zoe, provide personalized guidance to customers, ensuring that each engagement ring crafted is unique and tailored to individual preferences. They are well-regarded for their expertise in handling estate jewelry and custom designs, making them an ideal choice for couples seeking distinctive wedding bands as well.

However, some reviews highlight inconsistent experiences, with a few customers expressing dissatisfaction regarding service quality, particularly under busy circumstances. Overall, the atmosphere at Springer's is inviting, with a focus on creating memorable experiences for clients.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 10%
Negative: 12%

Highlight Reviews:
Best Review: A customer commended Springer's for their warm, attentive service and noted that their engagement ring's design exceeded expectations, particularly highlighting the professionalism and friendliness of Frank and the rest of the staff.
Worst Review: Another customer reported a negative experience with the staff's demeanor, feeling as though they were treated poorly when seeking assistance for less expensive repairs, which led to a noticeable frustration during their visit.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Opening Hours:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Chris
- Frank
- Zoe