Andrew's Express Jewelers, located at 9301 Tampa Ave #180A, Northridge, CA 91324, operates in Los Angeles County and specializes in jewelry repair and custom engagement ring creation. Customers have praised the knowledgeable and accommodating staff, including owner Manuel, for their exceptional service and expertise. The store is noted for its wide selection of gold, silver, and diamond jewelry, as well as its custom design options.
With a total of 143 reviews, sentiment analysis reflects a generally positive atmosphere surrounding the shop. A significant portion of customer feedback highlights the efficiency and quality of service, with many appreciating the fair pricing for repairs and custom designs.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Many reviews commend the quick turnaround time for repairs and resizing, as well as the friendly and informative interactions with the staff. However, a few negative comments mention dissatisfaction with pricing.
Best Review:
Rebecca mentioned that the jeweler provided great service when she needed her engagement ring resized. She found the process quick and the price reasonable, leaving her extremely satisfied with the results.
Worst Review:
Calvin expressed disappointment with the unprofessional attitude of a staff member during his visit, describing the interaction as frustrating despite receiving the needed service.
Operating Hours:
| Day | Opening Hours |
|-----------|---------------------|
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 11:00 AM - 8:00 PM |
| Saturday | 11:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
Staff Members: Manuel
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 143
Store Phone Number: 8187277720