Gary's Jewelry & Watch Repair, located at 19703-B Nordhoff St, Northridge, CA 91324, specializes in creating custom engagement rings and providing comprehensive jewelry repair services. With a strong legacy in the community and a focus on quality, the store has built a reputation for its knowledgeable staff, including owner Talin, who is known for her exceptional customer service and expertise in jewelry design.
The business operates in Los Angeles County and has garnered a total of 79 reviews. Customers frequently commend the shop for its affordability, quick turnaround times, and the friendly atmosphere created by the staff. Reviewers mention that the store is perfect for anyone looking to have an engagement ring crafted or for various repair services, including watch battery replacements and ring resizing.
However, some negative reviews indicate that there may be inconsistencies in repair quality and customer satisfaction for high-end watch services. Overall, the store seems to balance affordability with the experience of the staff.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Robert praised the shop for its exceptional service and reasonable pricing, noting that they did an excellent job resizing and repairing his watches.
Worst Review:
Clifton expressed disappointment after a repair on his Omega watch led to additional issues, requiring costly work to resolve the problems caused by the service.
**Operating Hours**:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Talin
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 90%
Total Customer Feedback Reviewed: 79