Leo's Jewelry & Watch Repair, located at 9100 Reseda Blvd Ste C, Northridge, CA 91324, is a well-regarded destination for those seeking exceptional engagement ring creation and repair services. With a commendable rating of 3.8 based on 21 reviews, the jeweler has demonstrated a commitment to quality and customer satisfaction in the jewelry industry.

The services provided at Leo's include customized engagement ring designs, jewelry repair, watch battery replacement, and general watch repair, making it a versatile choice for all jewelry needs. The team is noted for being friendly, efficient, and honest, with many customers expressing their appreciation for the approachable nature of the staff. The shop has a long-standing presence in the community, having served customers for many years.

Despite the positive reviews highlighting the quality of work and customer service, some negative sentiments have emerged as well, with occasional reports of inconsistent service and communication issues, particularly concerning the timeliness of repairs and the attitude of staff under certain circumstances.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Positive reviews often emphasize quick and reliable service, while a few customers have shared dissatisfaction with the service experience, suggesting room for improvement in communication and customer care.

Best Review:
A customer commended the excellent customer service and expertise at Leo's, sharing how the staff was able to quickly resolve a watch battery issue that another jeweler could not.

Worst Review:
Another reviewer expressed frustration over a jewelry repair delay and noted an unprofessional experience, indicating that the jewelry was not ready at the promised time and highlighting a lack of courtesy from the owner.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 3:00 PM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: 11:00 AM - 6:00 PM

**Staff Members:**
Not specified.