Arnoldi Jewelers, Palo Alto CA

Arnoldi Jewelers, located at 255 University Ave, Palo Alto, CA, is a cherished local destination for crafting unique engagement rings and jewelry. Operating in Santa Clara County, this family-owned store has built a strong reputation since 1978, thanks to its blend of exquisite Italian designs and friendly, knowledgeable staff.

The team, led by the owner Luigi Arnoldi, is renowned for its personalized approach, guiding customers through the entire engagement ring creation process. Clients appreciate how Luigi and his son Mike take the time to understand their desires and budget, fostering a relaxed atmosphere where decisions can be made without pressure. Many reviews spotlight the quality of craftsmanship and the unique selection available, with customers often commenting on the warm, family-like environment in the store.

Customer Sentiment: Approximately 80% of customers are extremely pleased with their experiences, while 10% have reported neutral feelings, and another 10% have voiced some dissatisfaction regarding specific issues.

Opening Hours:

- Tuesday to Friday: 11:00 AM – 5:00 PM
- Saturday: 11:00 AM – 5:00 PM
- Sunday and Monday: Closed

Best Review: Chris praised the attentive service and the store's remarkable selection, noting how Luigi's guidance helped him find the perfect wedding band.

Worst Review: Soo shared a negative experience regarding a consignment issue, feeling that her jewelry was mishandled, which led to a breakdown in trust with the owner.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.