Shreve & Co., located at 129 Stanford Shopping Center, Palo Alto, CA 94304, is a highly regarded destination for engagement ring creation and luxury timepieces. Situated in Santa Clara County, this fifth-generation, family-owned jeweler boasts a rich history dating back to the 1850s. With a variety of exquisite rings and exceptional customer service, Shreve & Co. continues to attract clients from near and far.

The skilled team, including standout staff members like Brandon, Thor, and Miguel, is known for their in-depth knowledge and genuine enthusiasm for creating unique pieces tailored to individual tastes. Customers frequently praise the warm and inviting atmosphere, where staff take the time to listen attentively to their visions, guiding them through the design process without any pressure. While the majority of feedback is overwhelmingly positive, some reviews note occasional waitlist frustrations for popular items.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 6:00 PM

Best Review: Jane praised Lisa for her exceptional service and personalized care throughout her engagement ring search, noting a comfortable and enjoyable experience.

Worst Review: In contrast, Adam expressed dissatisfaction with his interactions, citing a lack of assistance and feeling undervalued as a customer during his visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.