Balser Jewelry is a family-owned jewelry store located in Wichita Falls, Texas, specializing in bespoke jewelry pieces, including engagement rings. With over 30 years of experience, Larry and Linda Balser are known for their exceptional craftsmanship and customer service. The shop offers a wide range of services, including custom designs, repairs, and watch servicing. Customers have noted the personalized attention and expertise provided in helping them create their dream engagement rings.

The store is situated at 4017 Faith Rd, Wichita Falls, TX 76308, and can be reached at (940) 692-0256. Operating hours are as follows:

| Day | Hours |
|-----------|----------------|
| Friday | 9 am - 5:30 pm |
| Saturday | 9 am - 2 pm |
| Sunday | Closed |
| Monday | 9 am - 5:30 pm |
| Tuesday | 9 am - 5:30 pm |
| Wednesday | 9 am - 5:30 pm |
| Thursday | 9:30 am - 5:30 pm |

Overall sentiment from online customer reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

The reviews showcase a generally favorable atmosphere towards Balser Jewelry. Many customers appreciate the welcoming atmosphere and the quality of custom jewelry. However, there have been some mentions of unsatisfactory experiences, largely revolving around perceptions of professionalism.

Best Review:
Kerri highlighted the store as an amazing family-owned business with fair prices. She praised the owners for going the extra mile in customer care, particularly for jewelry repairs and sizing.

Worst Review:
S J described a less favorable experience, feeling that the encounter was unprofessional, particularly after bringing a significant piece for repair.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.