Holders Jewelers, located at 2408 Jack St, Parker Square Shopping Center, Wichita Falls, TX, is a beloved local destination for anyone seeking custom engagement rings. This family-run establishment has been a staple in its community since its founding in 1947, offering a warm, welcoming atmosphere combined with expert services that span generations.

Under the management of Teresa Menchaca, a GIA certified jewelry professional, Holders Jewelers prides itself on its exceptional craftsmanship and customer service. The staff, including experienced bench jeweler Stephen Larimore, excels in guiding customers through the unique ring creation process. Many customers rave about the team’s attention to detail and ability to truly listen to their needs during the design process, making it a joy to work on special pieces like engagement rings.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
- Monday to Friday: 9:30 AM – 5:30 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed

Best Review: Christian commended the swift and friendly service he received when designing a ring, appreciating the time taken to show him various options and help him make a decision right after visiting other jewelers without success.

Worst Review: Samantha noted a lack of thorough follow-up on a repair, feeling the communication could have been improved to address her concerns adequately.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.