Goldcreations Jewelers, located at 2700 Midwestern Pkwy, Ste B in Wichita Falls, TX, stands out as a beloved fixture in the local jewelry scene. This family-owned establishment, run by Thom Russo and his wife Danette, offers a variety of services including engaging ring design, custom jewelry creation, and expert repairs, making it a go-to spot for those in love or just looking to add a little sparkle to their lives.

Customers rave about the friendly and attentive service, often noting how Thom takes the time to understand their visions, which is crucial in the world of engagement rings. Many feel they are treated like family as they walk through the door, and the team’s dedication to craftsmanship is evident in the countless unique pieces they've created over the years. However, there are occasional mentions of less-than-ideal experiences, often stemming from misunderstandings or unique customer needs that weren't fully met.

Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% share neutral feelings, and another 10% report occasional issues.

Opening Hours:

Monday: Closed
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: Closed

Best Review: Peggy spoke highly of her experience, emphasizing how Thom’s friendly approach made her feel valued and how pleased she was with the beautifully designed rings he created for her and her family.

Worst Review: Margo had a frustrating experience when attempting to sell a diamond ring, feeling that the offer was unreasonably low and that she received poor treatment from the owner.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.