Shamrock Jewelry & Loan, located at 1911 9th St, Wichita Falls, TX 76301, operates in Wichita County and specializes in pawn services and the sale of jewelry. With a phone number of (940) 322-1234, this establishment offers a variety of services, including engagement ring creation, which is notable among customers seeking personalized jewelry options.

The overall sentiment from online customer reviews stands at a balanced average, with approximately 60% positive feedback, 30% neutral comments, and 10% negative responses. The reviews overall reflect mixed experiences, highlighting both commendable service and areas needing improvement.

Positive reviews frequently commend the helpfulness and friendliness of staff members, noting a good selection of items and personalized attention during the engagement ring creation process. Customers have appreciated working with staff members, particularly recognizing the experience and kindness demonstrated in crafting unique pieces.

On the negative side, some customers have reported unfavorable interactions, particularly mentioning incidents of poor customer service and dissatisfaction with pricing and appraisal offers. A few reviews reflect frustration over the lack of assistance or willingness to help with specific requests.

Best Review: A customer named Francisco mentioned a consistently pleasant experience at Shamrock Jewelry & Loan, expressing appreciation for the staff's willingness to work with him over the years.

Worst Review: Another review by Julian shared frustration over being treated rudely while inquiring about items.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday - Friday: 9:00 AM - 5:30 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed

Staff members recognized in reviews included Mike, who was highlighted for his helpfulness.