Nacol's Jewelry Wichita Falls TX

Nacol's Jewelry, located at 3108 Kemp Blvd., Wichita Falls, TX 76308, is a family-owned jewelry store with a legacy of excellence since 1889. Renowned for its exceptional engagement ring creation services, Nacol's offers a wide selection of stunning diamonds and custom designs tailored to meet individual styles. The knowledgeable staff prides themselves on personalized service, helping to make the experience seamless and enjoyable.

With a commitment to customer satisfaction, Nacol's has received overwhelmingly positive feedback, with 959 reviews highlighting the friendly atmosphere and exceptional service provided by team members, including Robbi, Susan, and Jesse. Customers rave about the quality of the jewelry, the willingness of the staff to go above and beyond, and the competitive pricing. However, there were a few negative reviews noting issues with service after the initial purchase.

Overall sentiment from online customer reviews:
Positive: 89%
Neutral: 8%
Negative: 3%

Best Review: Patrick commented on the outstanding service he received, praising the dedicated efforts of the staff, particularly in helping to select the perfect engagement ring.

Worst Review: Emily expressed her disappointment with service after purchasing rings, stating that she felt treated differently post-purchase and that the staff's attitude changed.

| Opening Hours |
|-----------------------|
| Monday: 10 AM - 6 PM |
| Tuesday: 10 AM - 6 PM |
| Wednesday: 10 AM - 6 PM|
| Thursday: 10 AM - 6 PM |
| Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |

Staff members include Robbi Long, Susan Sayoun, and Jesse Turnbo.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.