Bradley Gough Diamonds, located at 4321 W Jefferson Blvd, Fort Wayne, IN 46804, is a highly regarded jeweler in Allen County known for its exceptional engagement ring creation services. With over 418 reviews, the store boasts a welcoming ambiance alongside a knowledgeable staff to assist customers in selecting the perfect piece of jewelry. Specializing in custom designs, the store works closely with clients to create one-of-a-kind engagement rings, ensuring a personal touch in each collaboration.
The professional team, including staff members like April, Anne, and Tamera, is recognized for their expertise and attentive service. Customers appreciate the wide selection of designs, unique brands, and the genuine effort to cater to individual preferences while maintaining an impressive inventory of fine jewelry.
Despite some negative feedback regarding specific service experiences, the majority of reviews highlight a positive customer service experience, especially emphasizing the staff's helpfulness and the quality craftsmanship that the store upholds.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Lindsay noted that Bradley Gough has been a staple in the Fort Wayne jewelry business for years, highlighting the friendly atmosphere and high-quality selection, particularly appreciating the engagement ring and wedding bands purchased from the store.
Worst Review:
Timothy expressed disappointment with the watch repair service, stating that he felt brushed off by the staff, leading to a lack of confidence in their capabilities for watch repairs.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members: April, Anne, Tamera