Rogers & Hollands Jewelers, located at 4201 Coldwater Road, Glenbrook Square, Fort Wayne, IN 46805, operates in Allen County and is well-recognized for its engaging services in jewelry, particularly in crafting exquisite engagement rings. With a focus on customer satisfaction, their skilled staff provide personalized consultations to help customers design unique pieces tailored to individual tastes. The store offers a wide selection of wedding sets, gemstones, and intricate designs suitable for every budget. Customers frequently commend the attentive service provided by various staff members, including the friendly and knowledgeable Angel.
Operating hours are as follows:
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
Positive reviews make up approximately 75%, with a neutral sentiment at 15% and negative reviews at 10%. Customers generally express appreciation for the quality of service and the variety of options available for engagement rings, but some have noted issues with timely service and communication.
Best Review:
Taylor shared their satisfaction with their experience, highlighting the excellent customer service they received from the staff. They mentioned the friendly atmosphere and the variety of products offered.
Worst Review:
One reviewer expressed frustration regarding delays in receiving a custom engagement ring, leading to concerns about the timing of their purchase, despite generally positive interactions with staff.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 278