Springer Jewelers, Fort Wayne IN

Springer Jewelers, located at 7123 W Jefferson Blvd, Fort Wayne, IN 46804, is a family-owned jewelry store that has been operational since 1931. With a rich history spanning four generations, it specializes in creating custom engagement and wedding rings, along with offering a wide selection of estate and designer jewelry. Customers frequently highlight the knowledgeable and personable staff, including owners Ben and Pete Springer, for their exceptional customer service and expertise in helping clients select the perfect piece.

The store has received a total of 35 reviews, with an overall positive sentiment regarding its engagement ring creation and repair services. Many customers commend the warm atmosphere and the quality of craftsmanship, noting how staff members take the time to guide and inform them about their purchases. However, some negative feedback points to delays in service, particularly mentioned in relation to repairs and custom orders.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 12:30 PM
- Sunday: Closed

Staff Members: Ben Springer, Pete Springer

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Pamela mentioned that the store provides professional service in a warm atmosphere. She appreciated the level of care shown by the staff in addressing her jewelry needs, emphasizing their expertise.

Worst Review:
Brad expressed frustration over the long repair turnaround time for his wife's watch after being misinformed about the delay. He felt that the communication could have been better.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.