Located at 1960 US Hwy 70 SE, Suite 168, Hickory, NC 28602, Carolina Jewelers offers a range of services focused on engagement ring creation and general jewelry needs. Operating in Catawba County, the store features an array of handcrafted jewelry and repair services. With a contact number of (828) 855-3244, the establishment aims to provide personalized service to customers.
Reviews indicate a mixed sentiment about Carolina Jewelers. Out of the 8 reviews analyzed, there seems to be a balance of positive and negative feedback. While some customers admire the ambiance and quality of jewelry, others express dissatisfaction with the customer service and repair processes.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 10%
Negative: 30%
Highlighting customer experiences, one review praised the store as an "awesome place to visit," reflecting a positive atmosphere and inviting environment. However, on the flip side, another customer recounted challenges with timely communication and perceived overcharging for repair services, leading to frustration and disappointment.
Best Review: Christopher commended the welcoming atmosphere and friendly staff at the store, noting his overall positive experience.
Worst Review: Joshua detailed his negative experience regarding poor communication and service after dropping off his watch for repairs, feeling pressured into paying more than expected.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
Monday: 10 AM - 9 PM
Tuesday: 10 AM - 9 PM
Wednesday: 10 AM - 9 PM
Thursday: 10 AM - 9 PM
Friday: 10 AM - 9 PM
Saturday: 10 AM - 9 PM
Sunday: 12 PM - 6 PM
Staff Members: None specified.
Positivity Score: 65%
Total Customer Feedback Reviewed: 8
Store Phone Number: 8286471713