Oz's Jewelers, located at 1839 12th Ave NE, Hickory, NC 28601, is a well-established jewelry store specializing in custom engagement ring creation and personalized service. The store first opened in 1983, founded by Oz and Brenda Hefner, and has since grown to become a trusted source for fine jewelry and repairs in Catawba County.

The dedicated staff is known for their exceptional customer service, with regular mentions of their willingness to go above and beyond to assist customers. Their services include engagement rings, custom designs, and quality repair work, ensuring a memorable experience for those looking to create a special piece.

Operating hours are as follows:
- Tuesday to Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday and Monday: Closed

Phone: 828-328-5565

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews indicates a strong positive reception, with approximately 85% of reviews expressing satisfaction with the service and quality provided. About 10% are neutral reviews, while the remaining 5% reflect negative experiences.

Best Review:
One customer praised the skilled staff for their personalized service while creating a custom ring, highlighting their exceptional craftsmanship and attention to detail.

Worst Review:
Another review mentioned a negative experience regarding perceived rudeness from the staff, suggesting that the customer felt undervalued during their visit.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.