Caruso Jewelers, located at 1000 Washington St #3, Braintree, MA 02184, is a reputable jewelry store known for its exceptional engagement ring creation and customer service. With a legacy dating back to 1946, the jeweler has built a solid reputation in Norfolk County for its personalized approach and expert craftsmanship. Ken Hulke, the current owner, along with his team, focuses on delivering a seamless experience for customers looking for the perfect engagement ring.

The store provides a wide array of services, including custom jewelry design, repairs, and appraisals. Customers frequently praise the staff for their friendliness, professionalism, and willingness to guide them through the ring selection process, ensuring a stress-free experience when choosing such an important piece. The repair services are also highlighted positively, with many satisfied clients appreciating the quick turnarounds and quality work.

Among the 57 reviews collected, the general sentiment reflects an overwhelmingly positive atmosphere surrounding Caruso Jewelers.

Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 5%
- Negative: 3%

Customers have consistently noted the exceptional quality and reasonable prices at Caruso Jewelers, reinforcing its status as a beloved local jeweler. However, there were a few mentions regarding delays in service, which can occur during busy periods.

Best Review:
A customer commended Caruso Jewelers for their outstanding service when getting a custom engagement ring. They appreciated the detailed attention given to their questions and the friendliness of the staff.

Worst Review:
A review pointed out that a client experienced some delays in receiving a callback regarding a jewelry repair, indicating a need for better responsiveness during busy times.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 4:00 PM|
| Wednesday | 10:00 AM - 4:00 PM|
| Thursday | 10:00 AM - 4:00 PM|
| Friday | 10:00 AM - 4:00 PM|
| Saturday | 10:00 AM - 2:00 PM|
| Sunday | Closed |

**Staff Members Mentioned:**
- Ken Hulke